TUNG, P. H.; LY, L. T. K. Influence of personality traits on people’s satisfaction with public service in Hanoi city, Vietnam. Linguistics and Culture Review, [S. l.], v. 5, n. S4, p. 2341-2364, 2021. DOI: 10.21744/lingcure.v5nS4.1968. Disponível em: https://www.lingcure.org/index.php/journal/article/view/1968. Acesso em: 17 apr. 2026.